Your privacy is important to us at BurbankBright Appliance Repair. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or contact us through any means provided by our appliance repair services based in Burbank, California.

Information Collection

We may collect personal information that you voluntarily provide to us when you contact our service through phone call or submit a service request form on our website. This information may include your name, phone number, email address, and any details you provide related to your service request. We do not collect any payment information as we do not process transactions through our website.

In addition, our website may automatically collect non-personal browsing data through cookies and web beacons to enhance your user experience. This non-personal information may include browser type, device information, pages visited, and time of visit.

Use of Information

By contacting us, you agree to allow us and our partners to contact you via phone, email, or text message for service-related purposes. This may include scheduling service appointments, providing updates on your service request, or responding to inquiries. The information collected is used strictly for operational and service needs and to improve our customer service experience.

Information Sharing

Your personal information may be shared with our trusted partners who assist us in providing our services. We ensure that these partners adhere to our privacy standards and use your information solely for the purpose of fulfilling service demands. We do not sell or rent your personal information to third parties for marketing purposes.

Waiver of Legal Claims

By using our website or contacting us, you acknowledge and agree to waive your right to take legal action against BurbankBright Appliance Repair for any disputes related to our website or services. You agree to resolve disputes through direct negotiation first. In the event of a claim, the maximum compensation you are entitled to from BurbankBright Appliance Repair is limited to $100.

Legal Fees and Dispute Resolution

In the event of a dispute, all parties agree to bear their own legal fees and expenses. This policy aims to encourage the resolution of disputes in a cost-effective and amicable manner.

Opt-Out and Contact Information

If you wish to opt-out from receiving communications from us, or have any questions regarding this Privacy Policy, please contact us by calling our phone number at (747) 200-9812.

By using our website and providing us with your information, you consent to the terms outlined in this Privacy Policy. We reserve the right to update this Privacy Policy as necessary to reflect any changes in our practices or U.S. legal requirements.